How long will it take to receive my order?
We are currently taking 1-2 business days to process orders. Once they are shipped, it is up to Canada Post. Their deadlines can be found on their website but it is typically 2-9 business days depending on your location. We are shipping from Edmonton, Alberta. A tracking number is provided for every package.
Where is local pick up?
We are located in the Summerside area of YEG.
If you are choosing the local pick up option, please try to pick up your order in a timely manner. Thank you.
Will I be charged duty fees on my U.S. order?
We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination. These charges must be paid by the recipient of the parcel.
*** If local pick up is not an option but you would like to place an order for one or two small items and are finding the cost of shipping too high, please contact us and we will see what we can do to accommodate. Canada Post charges a lot for shipping, but we will do our best to work with you to get the products you want delivered to your door at the most reasonable price available ***
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, you have 14 days from the time you receive your purchase to contact us for a return or exchange. Returns will only be accepted if products are:
- In new unused condition
- Include all original packaging
- Are accompanied by an order number
If you have used local pick up, a time can be arranged to discuss and complete the return or exchange. Buyers who are not local are responsible for all return shipping charges.
Once we receive your item we will notify you of the status of your refund. If your return is approved, we will provide a refund using the same method of payment you purchased with.
For safety, health & hygienic reasons, some products are final sale.
These products include, but are not limited to:
Self care products (shower steams, facial rollers, face masks, exfoliating sponges, etc)
Pretend play makeup
Stainless straws and brushes
All sale items are final sale.
If you'd like to know more about specific brands, please check out our blog for more information. Alternatively you can send us an e-mail to firstname.lastname@example.org
If you'd like to become a vendor or collaborate with us, get in touch through our contact page or by e-mailing: email@example.com
If you have any other comments or concerns, please reach out to us through the contact page. We are very flexible and are always happy to try to meet your needs!